- FAQ
Frequently Asked Questions
Find answers to common questions about our tours, booking process, and travel arrangements.
How do I book a tour?
Booking a tour is easy! Simply browse our available tours, select your preferred date, and click the ‘Book Now’ button. Follow the steps to provide your information and complete the payment process. You’ll receive a confirmation email with all the details.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers. All payments are processed securely through our encrypted payment system.
Can I modify or cancel my booking?
Yes, you can modify or cancel your booking up to 48 hours before the tour start date. Please note that cancellations made within 48 hours of the tour may be subject to cancellation fees. Contact our customer service for assistance.
Are meals included in the tour price?
Meal inclusion varies by tour. Please check the specific tour details for included meals. When meals are included, we can accommodate most dietary restrictions with advance notice.
What safety measures are in place?
All our tours follow strict safety protocols. Our guides are certified in first aid and carry emergency equipment. We maintain regular communication with local authorities and emergency services.
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